IT service providers deliver the technical expertise small businesses need at a much lower cost than hiring IT staff. They can recommend, install, and manage technology according to business’ objectives and core competencies and ensure that critical data is safe.
That’s why nearly 70% small to medium sized businesses (SMBs) work with an IT service provider for some or all of their IT needs.
There are many considerations for SMBs thinking about moving their IT to another company. In this eBook, we’ve summed up the key factors to help you decide what’s best for your company.
Let’s get started!
What are Managed Service Provider (MSP)?
An MSP, or managed service provider, is an IT service professional to which SMBs outsource their IT needs. MSPs are the guardians of IT, delivering ongoing monitoring and management of client applications (email, web site, security, etc.) and IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows them to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems. MSPs closely monitor a wide variety of IT solutions a business has implemented, including web apps, desktop and server management software, backup and disaster recovery, storage management tools and security software.
Check out our EBook ‘Should Your Company Outsource IT?‘