A Managed Services Provider (MSP) is an Information Technology (IT) services provider that manages and assumes the responsibility for providing a defined set of services to its clients by remotely monitoring, managing, and updating their clients’ technology infrastructure, systems and services. This can include email, network and security software, and other Non-Profit and SMB applications that may be needed. Under managed services, the IT provider takes responsibility for the client’s network and provides regular preventative maintenance of the client’s systems.

Before companies bring in a Managed Services Provider (MSP) to deal with various IT needs, they often consider many factors. These include cost, benefit to productivity, and impact on organizational efficiency. Here are 5 reasons why you should partner with a MSP:

1.) Fast Service and Response Time:
An MSP responds quickly to your needs and problems as they are available to you around the clock because your Non-Profit and SMB depends on it 365 days a year.

2.) Business Continuity & Disaster Recovery Planning:
There are many weather disasters, vandalism and outages, are you prepared for these? A good MSP will help you protect your data and make sure your Non-Profit and SMB can recover from a disruptive event. It’s important to plan for what ‘could’ happen. Make sure that your plan includes regular security testing and monitoring for attacks. An MSP helps protect your network form cyber-criminals and hackers.

3.) Cloud Services and Daily Backups:
By using a MSP you are making sure your data stays safe and secure. An MSP does automatic and consistent backups as they are key to keeping your Non-Profit and SMB safe from losing information.

4.) Annual IT Budget Planning:
A good MSP will sit down with you and assist you in your technology planning for the future. Your MSP should be forward-thinking and take into consideration your interests by helping you with yearly planning and looking for ways for you to save money and improve efficiency on technology that will help your Non-Profit and SMB grow.

5.) Remote Access Support and Proactive Maintenance:
A good MSP will have the technology to answer questions and can use remote access to resolve issues quickly whether it be through onsite support or remote support. Often Non-Profits and SMB’s are tempted to only fix things when they are not working. A MSP will make sure you are pro-actively running the updates you need to avoid problems later.

Whether it is improving efficiency by saving time, saving money on problems before they occur, or avoiding costly disasters and repairs, a Managed Services Provider (MSP) can bring great value to your Non-Profit and SMB and improve your bottom line.

Feel free to Contact Us for more information